Currently offering online services only — call or text us Currently offering online services only — call or text us
Owner of Cisneros Multi-Services smiling with a laptop

Trusted guidance in Houston

Clear help for life's important paperwork.

Tax preparation, immigration application assistance, and ITIN services—handled with care, clarity, and personal attention in English and Spanish.

5.0 Google ratingFrom 27 Google reviews
IRS Acceptance AgentITIN support you can trust
Year-round supportServing Houston and beyond

Our core services

Expert support, without the confusion.

We take time to explain the process, organize your documents, and help you move forward with confidence.

Tax Preparation

Careful preparation for individuals and businesses, with clear answers at every step.

Immigration Assistance

Organized, bilingual assistance with immigration applications and supporting documents.

ITIN Services

Guidance for new applications and renewals from an IRS-listed Acceptance Agent.

Personal attention

Real help from a local office that listens.

Our work is built on referrals, relationships, and the confidence clients place in us.

Why clients choose us

Professional service that still feels personal.

  • Bilingual service in English and Spanish
  • Clear explanations and organized next steps
  • Careful preparation and thorough review
  • Trusted by Houston clients and their referrals

Client testimonials

5.0 average from 27 Google reviews

Every Google reviewer gave Cisneros Multi-Services five stars. Here are a few words from clients we have helped.

★★★★★
“Normalina was amazing, very professional. She was patient and extremely kind. I recommend her 100%.”
Claudia Diaz
★★★★★
“Normalina me atendió espectacular. 100% recomendada para cualquier servicio que necesites.”
Rosmery Morejon
★★★★★
“I was able to do my taxes with Normalina without leaving my home. 10/10 would recommend to friends!”
Laura Zelaya

A simple process

Know what happens next.

Start with a conversation. We will explain what is needed for your service and guide you through the next steps.

01

Contact us

Call or email to tell us what you need.

02

Gather documents

Receive a clear list of the information required.

03

Move forward

We prepare, review, and explain the next step.

Have a question? Start with a conversation.

Bilingual assistance is available by phone and email.

Call the office

Tax preparation with clarity at every step.

Thoughtful preparation, careful review, and straightforward answers for individuals and businesses.

Tax services

Prepared carefully. Explained clearly.

Whether you are filing a current return, catching up on a prior year, or need help understanding what documents to provide, we keep the process organized and understandable.

✓ Individual tax returns
✓ Business tax preparation
✓ Prior-year returns
✓ Tax amendment preparation
✓ IRS installment agreement setup for clients who owe taxes
✓ Missing tax forms? We can pull your records directly from the IRS, so you can file with peace of mind knowing your return is accurate.

Organized assistance for your immigration paperwork.

Bilingual help completing applications, organizing supporting documents, and understanding what comes next.

Immigration application assistance

A more manageable process.

Immigration paperwork can feel overwhelming. We help you stay organized, complete applications accurately based on the information you provide, and prepare the supporting documents your process requires.

✓ Application preparation assistance
✓ Supporting document organization
✓ Bilingual explanations
✓ Personalized process guidance

ITIN applications and renewals, handled with care.

Work with an IRS-listed Acceptance Agent for organized support with your application and required documents.

IRS Acceptance Agent

Keep your original passport with you.

With Cisneros Multi Services, you do not have to mail your original passport to the IRS. Bring your passport to us; we certify it here for your ITIN application, and you keep it.

No mailing your original passport—so it is not at risk of being lost in the mail.

ITIN support

For new applications and renewals.

We help you understand the ITIN application process, identify the documents needed for your situation, and prepare your application for submission.

✓ New ITIN applications
✓ ITIN renewals
✓ Document review
✓ Clear next-step guidance

Bring the right documents

Document requirements vary. Contact us before your appointment so we can provide a list based on your situation.

Practical help for important moments.

Additional bilingual services for documents, ceremonies, and everyday needs.

Additional services

More ways we can help.

Availability can vary, so please call before making plans or gathering documents.

Public Notary

Professional notarization for eligible documents. Call to confirm what identification and witnesses may be required.

Document Translation

English and Spanish document translation assistance for personal and business needs.

Passport Applications

Organized assistance completing passport applications and preparing the required supporting documents.

Bookkeeping

Practical bookkeeping support to help keep business records organized and ready for tax time.

1099 Preparation

1099 preparation — for business owners who need to issue 1099 forms

Applications Assistance

Clear, bilingual help completing eligible applications based on the information and documents you provide.

Interpreter Services

English and Spanish interpretation assistance, subject to availability and the type of appointment.

Wedding Officiant

Warm, professional ceremony services. Contact us to discuss your date, location, and ceremony needs.

Title Transfers

Professional assistance with title-transfer paperwork. Call to confirm what identification and documents are required.

Build your business on a clear foundation.

Four bilingual set-up packages—from a sole proprietor and DBA to single-member and multi-member LLCs or a complete transportation-company launch.

A clear starting pointUnderstand the documents and decisions needed for your setup.
Organized paperworkPrepare LLC, EIN, and supporting information in a manageable order.
Bilingual guidanceAsk questions and move through the process in English or Spanish.

Choose your package

Four practical ways to get your business started.

Select the level of set-up support that fits your business, then contact us for package pricing and a personalized document list.

Package 1 · Basic Start-Up

A simple start for a sole proprietor.

Designed for individuals starting a straightforward business under their own ownership.

  • Sole proprietor registration
  • DBA (“doing business as”) registration

Package 2 · Single-Member LLC

Form your LLC and obtain its federal tax ID.

A focused package for one-owner businesses that want an LLC structure and EIN.

  • Single-member LLC formation
  • EIN (Employer Identification Number) registration

Package 3 · Multi-Member LLC

Form your LLC and obtain its federal tax ID.

A focused package for businesses with more than one member that want an LLC structure and EIN.

  • Multi-member LLC formation
  • EIN (Employer Identification Number) registration

Package 4 · Transportation Companies

Complete trucking business set-up.

A comprehensive formation and registration package for transportation companies preparing to operate.

  • LLC formation
  • EIN registration
  • DOT number
  • MC operating authority
  • BOC-3 filing
  • UCR registration
  • MOTUS access
  • DOT permits
Insurance is your responsibility

You are responsible for obtaining your own insurance quotes and purchasing your own insurance. Your DOT/MC authority does not become active with FMCSA until active insurance is on file. The insurance company must submit that filing directly to FMCSA; we do not file insurance for you.

Ready to haul? Keep your truck moving.

Authority set up and truck ready? If you need someone to get you loads, our Hercis Logistics dispatch team can keep you rolling.

Contact us for package pricing.

Tell us which package fits your plan, and we will explain the information needed to begin.

Call for pricing

Professional service, grounded in personal attention.

Cisneros Multi-Services helps Houston clients navigate important paperwork with clarity, care, and bilingual support.

Owner of Cisneros Multi-Services working at her desk
Focused, one-on-one support from a local Houston office.

A relationship-first approach

Clear guidance from someone who listens.

Our office was built through referrals and trust. Every client receives straightforward explanations, an organized process, and practical next steps for tax preparation, immigration application assistance, ITIN services, and more.

  • Bilingual assistance in English and Spanish
  • Personalized document guidance
  • Clear next steps from start to finish

Questions, answered clearly.

Find quick answers about our availability, pricing, online process, tax preparation, ITINs, and immigration application assistance.

Are you available year-round?

Yes! We're open year-round to help with any questions, concerns, or needs that come up, even outside of tax season.

What is the cost?

Prices vary depending on your needs, but estimates are always free.

Do I have to come in to file my taxes?

No — you can send everything by email or text message.

Do you speak Spanish?

Yes, our entire team speaks Spanish.

How long does it take to file?

Turnaround times vary, but we always work quickly without sacrificing accuracy. If you'd like in-person service, you can send your documents ahead of your visit to speed things up.

What do I need to get started?

To begin we'll need your ID, Social Security number or ITIN (if applicable), and income forms (W-2, 1099). We'll let you know if anything else is needed.

Are you working in person or online right now?

We're currently working online-only — taxes, ITINs, and immigration forms are all handled remotely by email, text, or WhatsApp.

What are your hours?

Outside tax season: Monday–Friday, 10 AM–4 PM. During tax season: Monday–Friday 9 AM–5 PM, Saturdays 10 AM–5 PM, Sundays by appointment.

What is an ITIN, and can you help me get or renew one?

An ITIN is a tax ID for people who need to file taxes but aren't eligible for a Social Security number. We're an IRS Acceptance Agent and handle new ITIN applications and renewals.

I owe the IRS and can't pay in full. Can you help?

Yes — we can help you set up an IRS installment agreement (payment plan).

Do you help with immigration applications?

Yes, we help you complete immigration forms and organize your documents. Please note we're not a law firm and don't give legal advice.

Still have a question?

Call our bilingual team for an answer specific to your situation.

Call (346) 760-6470

5.0 average from 27 Google reviews

Real words from clients who trusted Cisneros Multi-Services with their taxes and important paperwork.

5.0

Average from 27 Google reviews · All 5 stars

★★★★★
“My entire family do their taxes with her and we are extremely happy!!!!!”
Luis Nunez
★★★★★
“Normalina has been doing my taxes since 2022, she is very informative and professional. I highly recommend filing with her!”
Gisselle Flores
★★★★★
“Normalina was amazing, very professional. She was patient and extremely kind. I recommend her 100%.”
Claudia Diaz
★★★★★
“Do your taxes with normalina!!!! Forget about turbo tax and just go with her.”
Karen Chicas
★★★★★
“I was able to do my taxes with Normalina without leaving my home. 10/10 would recommend to friends!”
Laura Zelaya
★★★★★
“My aunt and cousin recommended her and I'm really glad they did. She's amazing!”
kimberly guity
★★★★★
“The amount of professionalism is so hard to find now, but you'll definitely find it here. You won't regret it”
Vanna Martinez
★★★★★
“Normalina me atendió espectacular. 100% recomendada para cualquier servicio que necesites.”
Rosmery Morejon
★★★★★
“El trato es excelente, muy profesional en todo. La recomiendo 100%, no se van a arrepentir.”
Arletis Alonso
★★★★★
“Excelente servicio, el mejor trato y mejor precio.”
lia reve
★★★★★
“I did not have to leave the comfort of my home for her to file my taxes.”
Jessika Guerrero

Start with a conversation.

Call or email our office to discuss the service you need and the documents to prepare.

Cisneros Multi-Services

Bilingual help for your next step.

Call or email our office to discuss the service you need, ask questions, and receive a clear list of documents to prepare.

(346) 760-6470Call the office
info@cisnerosmultiservices.comSend an email
Location11221 Richmond Ave Ste C100B, Houston, TX 77082
Office hoursMon–Fri, 10am–4pm out of tax season · Mon–Fri, 9am–5pm during tax season
Owner of Cisneros Multi-Services seated in the office
Personal, bilingual support from a local Houston office.

Privacy Notice

How Cisneros Multi Services collects, uses, and protects information provided by clients.

Terms of Use

Terms governing your use of this website and its general informational content.

Dispatching services available

A distinct brand built to keep business moving.

Dedicated logistics and trucking support, with responsive service from Houston, Texas.

Hercis Logistics

A dedicated home for logistics services.

Hercis Logistics is presented as its own brand, with room to explain services, speak directly to trucking clients, and grow independently from Cisneros Multi Services.

A separate logistics brand based in Houston